Where OpenAI Says Its Agents Are Working: Contracts and Quant Research
OpenAI is describing two enterprise engagements in its own accounts. With Ironclad, agents are being trained and evaluated on complex contracting workflows, as part of an effort to advance computer use for professional work. With Jump Trading, the company points to longer-running workflows that combine multiple data sources with human review. The pattern on offer isn't a chatbot answering a question; it's an agent grinding through a multi-step process with a person checking the output. Both descriptions come from the model vendor, describing work with named customers.
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Human review is the load-bearing phrase. An agent that assembles the inputs and hands over a draft is a very different product from one that signs off on the result — and only one of those is being described here.
Contracting is a fair place to test that division of labour: the work is document-heavy and multi-step, so there's a natural seam for a person to sit in. Whether that seam stays where it is now is the interesting part.