New Private Parking Code Says Cancel Some Charges on Appeal; the Sector's Code Said £20
The government's new Private Parking Code of Practice was laid out in Parliament on Tuesday. In places, it appears very similar to the private parking sector's existing code.
One contrast is what happens on appeal when a driver or passenger suffers the onset of illness, when an overrunning medical appointment causes a delay, when the driver is delayed by childcare arrangements, or when a vehicle breaks down: the government code says charges should be cancelled, while the sector's code said they should be reduced to £20.
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The AA and RAC welcomed the statutory code but say it does not go far enough. Since parts of the code mirror the sector's existing rules, that complaint has bite.
The real gap is who hears the appeal. The AA wants a single independent process, and Cousens warns against parking operators and their trade bodies marking their own homework.