Amazon Connect Talent uses AI agents to streamline large‑scale hiring

Amazon Connect Talent is a new AI‑powered hiring service built for recruiters handling high‑volume roles. It lets organizations define evaluation criteria and interview questions, then deploys AI agents to conduct interviews and assessments at scale, processing thousands of candidates. Candidates can complete their interviews at any time—day or night—on any device without scheduling delays, while recruiters receive a next‑morning dashboard with scored candidates, full transcripts and clear reasoning for each score. The system draws on Amazon’s internal hiring science to bring transparency and consistency to the talent acquisition process.